Privacy Policy
MADINA TRADING COMPANY (PRIVATE) LIMITED

📍 Office №10 A, Model Sabzi Mandi, Depalpur, Okara, Punjab, Pakistan.
📞 03430432758
✉️ ahmadhassancmk84@gmail.com

MADINA TRADING COMPANY (PRIVATE) is committed to protecting the privacy of our users, clients, and partners. This policy outlines our data management practices in compliance with the National e-Commerce Policy of Pakistan.

Information Collection
We collect personal and business information including names, CNIC/NTN details, email addresses, phone numbers, and delivery addresses required for B2B, B2C, and B2G transactions.

Virtual Mall Data
For vendors operating in our virtual malls, we collect business registration data, product catalogs, and financial information necessary for store management and internet marketing.

Usage of Data
Information is used to facilitate online shopping, process e-commerce solutions, manage advertising campaigns, and provide customer support across all trade modes (B2B, B2C, C2C, etc.).

Data Security
We implement advanced encryption and secure server protocols to protect your data from unauthorized access, loss, or breach, ensuring a secure virtual shopping environment.

Third-Party Disclosure
We do not sell user data. Data is shared only with authorized service providers (logistics, payment gateways) required to fulfill your orders or as mandated by the Law.

National e-Commerce Compliance
We adhere to the Code of Conduct issued under the National e-Commerce Policy regarding the protection of consumer data and transparency in digital trade.

Cookie Policy
Our platforms use cookies to enhance user experience, manage shopping carts, and analyze marketing effectiveness for our virtual stores.

Data Retention
We retain transaction and user data only as long as necessary for the fulfillment of the contract, tax compliance, or legal requirements in Pakistan.

User Rights
Users have the right to access their stored profiles, request corrections to inaccurate data, or request the deletion of their accounts subject to pending transaction fulfillment.

International Data Transfers
For customers outside Pakistan, we ensure that data transfers comply with international standards while maintaining the protections guaranteed under Pakistani law.

Marketing Data
We may use aggregated, non-identifiable data for internet advertising and marketing trends to improve our e-commerce solutions.